Chatter from our first #TDSBPLChat

February 4, 2016 at 10:30 am Leave a comment

The Professional Library had its first Twitter chat on Jan 26. It was a Q&A session for users to discover and learn about our resources and services. It was an exciting and excellent learning experience for us for our future Twitter chats that we are planning.

Here is how we did it:

  1. Created an announcement image that included the Twitter handle, theme, time and hashtag. We had just adopted an owly mascot and named it Dr Hoo.  So appropriately, Dr Hoo extended the invitation to the Twitter chat.

  2. Tweeted out the announcement image leading up to the time of the Twitter chat.

  3. We had 3 librarians at the ready during the Q & A. When responding, we ‘retweeted’ so the question displayed along with the response. It was a challenge to condense all this great information into 140 characters or less!

  4. Pinned the tweet with the announcement image at the start of the Chat from a posted tweet.

  5. Polls were created at the compose page and tweeted throughout the Chat to learn about our users.

  6. Captured and organized the Chat using Storify and tweeted it for those who missed the Chat.

Our stats showed the biggest ‘engagement’ on our Twitter site during this Chat which is encouraging us to make this a regular event using different themes.  So watch for our future Twitter chats with the hashtag #TDSBPLChat!

 Judy C – Librarian
TDSB Professional Library

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